SHIPPING
We are proud to offer international shipping We provide free shipping to New Zealand, Australia, United States, United Kingdom and Canada. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to New Zealand, Australia, United States, United Kingdom and Canada . However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
|
|
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Caitlin's Corner (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://caitlinscorner.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate free shipping to New Zealand, Australia, United States, United Kingdom and Canada
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Gloves arrived right, to use in boxing music are good.
Nice! It works well!
Product as described. The tapes hold the device well on the wall.
Very good, it is recommended
Small but it is excellent
Is great. Can be connected by bluetooth to choose music. With the velcro is perfectly fixed
The truth the product is worth to buy it only the only thing that I do not like it is that the light does not coordinate with the music is only sound and the flicker of the light is Totally random out of any relation to the music that you could put on but it feels of good quality and it works very well. I recommend buying it for the price if it is worth it Buy It
BeatBox received very quickly and t in perfect condition. Try it immediately works niquel
They are quite good, although they look a bit fragile, it is more some seams that are going to be undone, but for what they cost is to be expected.
It has come to Me super fast, I live in the Canary Islands and it has barely arrived in a week since I bought it. Everything is perfect exactly as in the description of the seller.
I love it really quick shipping, for the price i don’t care that it does not follow the music. I just wanted something to do sport with and get some anxiety out of my body. I used it without music but there are 5 levels and I have used level 4 of speed but it’s up to 10 I think, it can go pretty quick. The the boxing gloves I brought them separate.
Can anyone help me? How does it turn off?
I love
Arrived in good condition, super fast! I still don't taste it
For the Price good quality the pads are thick the horn is very small just have one and you hear a little distorted out there all right.
The shipment was good, the item arrived with the box a little battered but this one works correctly I recommend it
Good idea to have for kids is nice items
This father the buttons where they hit him this soft is not hard it is like a mattress so as not to hurt even if without gloves I will be a little boy if I were bigger I will be father but if he complies with his function