SHIPPING
We are proud to offer international shipping We provide free shipping to New Zealand, Australia, United States, United Kingdom and Canada. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to New Zealand, Australia, United States, United Kingdom and Canada . However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
|
|
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Caitlin's Corner (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://caitlinscorner.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate free shipping to New Zealand, Australia, United States, United Kingdom and Canada
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It was perfect, the quality is good only it is a little hot
This shirt is very good quality, I recommend you buy 3 size larger than you usually wear, I ordered XXXL and of fits perfectly, I am 1.80 and 90 kilos I highly recommend this product and seller but it is polyester so I don't recommend it for hot weather
Very cool, the fabric is fresh but not thin.
Model is light, thin and has good elasticity. Heats up enough for 19 °C, which is the Good for the month of May in the RĂo of January. Here, winter only the night.
I gave my son this material I don't hurt me, he said well the material so everything is OK
I am very satisfied. But certified that the sizes in china are not the same in Latin American, I asked for 4xL and I arrived almost L. 1.87 measure, that's why I asked for them 4xL because I already knew that size would come more or less.
Frankly top I recommend the size alone I will have to play sports because it was the largest size too hello the sports hall
Yes, youâre so supercalifragilisticexpialidocious yada, yada, yada, yada, yada, yada, yada, yada, yada, yada, yada, yada, yada
Very good
It's okay
Good product, as it is, although the fabric feels very warm
Order sent quickly by the seller, and it was delivered to me in 14 calendar days after being cleared from Curitiba customs, the package arrived very well packed and protected, so there was no malfunction in its contents, the shirt is topzera, everything came within the conforms of the announcement, it fit perfectly in my size, The fabric is light and comfortable, very good to do a good morning walks around the small town, I am very happy with my acquisition and I highly recommend this product to everyone who is interested, heartfelt thanks to the seller for the excellent service providedđđ
I'm sad. I bought several items and they all turned out well, except for these T-shirts, I am size s and even though I asked for size L They are fair, I'm going to return them to see if they give me a bigger size
Very top and arrived fast Great quality
The package arrived fast and no damage marks. Product as per the ad.
nice, but it looks a little strange on body
Beautiful collarless shirt... A little different the fabric... But I liked it for casual uses... Cost X good benefit
It is excellent for the gym I will ask for more Many thanks to the seller